Getting Started with Unidiner
What is Unidiner?
Unidiner is a cloud-native, all-in-one operating system designed specifically for the Food & Beverage (F&B) and retail industries in the Middle East and Africa (MENA). It unifies fragmented restaurant operations into a single platform, acting as the "central nervous system" for businesses ranging from single cafes to multi-branch QSR chains.
Core Value Proposition
Unidiner replaces the need for multiple disconnected apps (POS, Inventory, Accounting) with one seamless solution:
- Unified Operations: Seamless data flow where a sale at the POS instantly updates the Kitchen Display System (KDS) and deducts ingredients from Inventory in real-time
- Regional Focus: Built-in compliance for MENA regulations (e.g., ZATCA e-invoicing in KSA, local tax rules in UAE/Qatar) and full Arabic/English bilingual support
- Profit Control: Advanced recipe management and waste tracking to control food costs
Key Modules Overview
Front of House (Live Operations)
Real-time order processing and guest management for your restaurant floor.
Back Office (Business Management)
Configuration and inventory control for managing your business operations.
Customer Engagement (CRM)
Guest relationships and marketing tools to build customer loyalty.
Analytics & Reports
Business intelligence and insights to make data-driven decisions.
Platform Settings
System configuration and security to customize Unidiner for your needs.
What You'll Need
- Internet Connection: Stable broadband connection (minimum 5 Mbps recommended)
- Web Browser: Chrome, Firefox, Safari, or Edge (latest versions)
- Hardware: Computer, tablet, or POS terminal
- Subscription Plan: Active Unidiner subscription (Lite, Plus, or Max)
Next Steps
Explore the modules relevant to your role:
- Front of House operations
- Back Office management
- Customer Engagement
- Analytics & Reports
- Platform Settings
Need Help?
Contact Unidiner Support at [email protected] with your Tenant ID for assistance.