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Serving Zones & Tables

This module maps your restaurant's physical layout into the system so you can manage dine-in seating, QR code ordering, and POS table selection.

Overview: Serving Zones & Tables​

Hierarchy:

  1. Floor/Section: High-level area (for example, Ground Floor, Patio, First Floor).
  2. Table: The specific seating unit within that floor (for example, Table 1, Table 2).

When configured, waiters can select a table on the POS and customers can scan table-specific QR codes to order from their phones.

Part 1: Floor Management (Sections)​

Location: Back Office > Operations > Serving Tables > Sections

Before adding tables, define the areas where they are located.

How to Add a New Floor/Section​

Objective: Create a new zone such as "Outdoor Terrace" or "VIP Room".

  1. Access Sections: Click the blue SECTIONS button at the top right of the "Serving Tables" page.
  2. Add Floor: Click (+) ADD FLOOR.
  3. Enter Details:
    • Name: Enter the floor name (for example, Second Floor).
    • Description: (Optional) Add a note.
  4. Save: Click ADD.

Managing Floors​

  • Edit: Click the Blue Pencil Icon to rename a floor.
  • Delete: Click the Red Trash Icon. Note: You cannot delete a floor if tables are currently assigned to it.

Part 2: Table Management​

Location: Back Office > Operations > Serving Tables

Create individual tables and generate their unique QR codes.

How to Add a New Table​

Objective: Add "Table 5" to the "Second Floor".

  1. Initiate: Click (+) ADD TABLE.
  2. Enter Details:
    • Table Name: Enter the number or name (for example, Table 4).
    • Seat Capacity: Enter how many people fit (for example, 4). This helps the hostess manage large groups.
    • Floor: Select the section you created in Part 1 (for example, Second Floor).
  3. Save: Click ADD.

Generating QR Codes for Tables​

Objective: Print a QR code that customers can scan to view the menu and order directly from their phone.

  1. Locate Table: Find the specific table in the list.
  2. Click QR Icon: Click the Black/Dark QR Code Icon in the Actions column.
  3. Preview & Download:
    • A popup shows the unique QR code for that specific table.
    • Click DOWNLOAD_QR to save the image file.
    • Print this and stick it on the physical table.

Editing or Deleting Tables​

  • Edit: Click the Blue Pencil Icon to change seat capacity or move the table to a different floor.
  • Delete: Click the Red Trash Icon to remove the table from the system.

Best Practices​

  • Use clear names for floors (for example, "Patio - West") to avoid confusion when selecting tables.
  • Set realistic seat capacities to help hosts allocate seating and avoid overbooking.
  • Print and laminate QR codes; include an outlet identifier in the QR filename for multi-outlet setups.