14 docs tagged with "operations"

Steps to cancel an entire order, security requirements, and how to resolve inventory for preparing items.

Manage orders scheduled for a future date/time; confirm, modify, take deposits, or cancel before the due date.

Verify a pending order, preview routing, and print the Kitchen Order Ticket.

Configure the order for Dine-in, Delivery, Takeaway, or Third-party Pickup.

Use data to understand when the restaurant is busiest to ensure you have enough staff scheduled.

Reprint a customer receipt or verify bill details from the sales report.

Create and manage menu categories to organise POS screens and control loyalty rules per category.

Modify items on an existing order, create add-on KOTs or void preparing items with supervisor approval.

Manage restaurant operations including floor plans, expenses, and financial accounts.

Manage the lifecycle of orders from Pending to Completed, including KOT generation and kitchen routing.

Monitor and manage orders across statuses (Pending, Confirmed, Preparing, Ready, Delivered, Cancelled).

The central hub for processing all restaurant orders, handling variations, and managing service types.

Configure serving zones (floors/sections) and tables, generate QR codes and manage dine-in seating.

Open the slide-out Order Details panel to inspect items, statuses, and payment breakdowns; reprint tickets and share receipts.