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5 docs tagged with "kot"

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Cancel an Order

Steps to cancel an entire order, security requirements, and how to resolve inventory for preparing items.

Modify or Void an Order

Modify items on an existing order, create add-on KOTs or void preparing items with supervisor approval.

Order Management

Manage the lifecycle of orders from Pending to Completed, including KOT generation and kitchen routing.

View Order Details Panel

Open the slide-out Order Details panel to inspect items, statuses, and payment breakdowns; reprint tickets and share receipts.