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Printer Integrations

Location: Back Office > Platform Settings > Integrations > Printers

This module lets you connect physical thermal printers to UniDiner. Configure multiple printers for specific uses (Cashier receipts, KOTs, Bar, Kitchen stations).

Supported Printer Types​

  1. Network Printer (LAN/WiFi): Connected via Ethernet or WiFi (recommended for kitchens).
  2. Windows Printer: Installed on a Windows POS machine via drivers and shared.
  3. USB Printer: Direct USB connection (requires vendor/product IDs).

How-to Guides​

Objective: Connect a networked printer using IP address.

  1. Click (+) ADD PRINTER.
  2. Enter Title (for example, Kitchen Hot Station).
  3. Select Printer Type: Network Printer.
  4. Set Paper Width (typical: 80 mm, or 58 mm).
  5. Provide IP Address (for example, 192.168.1.200) and Port (default 9100).
  6. Click ADD.

Add a Windows Printer​

Objective: Use a printer shared from a Windows machine.

  1. Click (+) ADD PRINTER.
  2. Enter Title and choose Printer Type: Windows Printer.
  3. Enter the printer Share Name exactly as configured in Windows "Devices and Printers".
  4. Set Paper Width and click ADD.

Add a USB Printer​

Objective: Connect a local USB thermal printer.

  1. Click (+) ADD PRINTER.
  2. Enter Title and choose Printer Type: USB Printer.
  3. Provide Vendor ID, Product ID, Serial Number, and Local Printer ID (from Device Manager).
  4. Set Paper Width and click ADD.

Managing Printers (Edit / Delete)​

Edit Printer​

  1. Click the Blue Pencil Icon on a printer row.
  2. Update the IP address, name, or paper width.
  3. Click UPDATE to save changes.

Delete Printer​

  1. Click the Red Trash Icon on a printer row.
  2. Confirm deletion in the popup.

Troubleshooting & Tips​

  • For network printers, ensure the printer has a static IP or DHCP reservation.
  • Test port 9100 connectivity with nc or telnet from the POS network.
  • For Windows shared printers, ensure the printer is shared and the Windows host is reachable from the POS.
  • For USB printers, install vendor drivers and verify device IDs in Device Manager.
  • Use 80mm for standard receipts; 58mm for narrow paper devices.