9 docs tagged with "orders"

Steps to cancel an entire order, security requirements, and how to resolve inventory for preparing items.

Manage orders scheduled for a future date/time; confirm, modify, take deposits, or cancel before the due date.

Verify a pending order, preview routing, and print the Kitchen Order Ticket.

Complete and place a Pick-up or Delivery order with correct service type, customer details, and scheduling.

Understand the financial health of the restaurant by reviewing total sales and order completion rates.

Modify items on an existing order, create add-on KOTs or void preparing items with supervisor approval.

Manage the lifecycle of orders from Pending to Completed, including KOT generation and kitchen routing.

Monitor and manage orders across statuses (Pending, Confirmed, Preparing, Ready, Delivered, Cancelled).

Open the slide-out Order Details panel to inspect items, statuses, and payment breakdowns; reprint tickets and share receipts.